Elite Picks Limited
About
Elite Picks Limited is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Elite Picks Limited
Address
47 Williams Road, BURNLEY, bb10 3da, United Kingdom, GB
Company Number
15589569
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Elite Picks Limited
By V. Gale
5/5The item was delivered on time in good condition and packed well so it was safe from damage.
By v. Gibbs
5/5Very good I was kept up to date on the status of my delivery.
By B. hall
5/5Congratulations nice job done many thanks
By A. Grecu
5/5I recently experienced a misdelivery with my parcel, and I was pleasantly surprised by the excellent customer service I received. After noticing the issue, I co... Read more
By P. DeFreitas-Maxwell
5/5Item was delivered on a speedy manor
By J. Simpson
5/5As above, Great price, quick delivery very happy with purchase from start to finish. Will definitely be using this site again for future purchases.
By A. Goodhand
5/5Thank you
By L. Burgess
5/5Arrived very quickly and as advertised. Son will be very happy on his birthday next week! Would highly recommend to others.
All Elite Picks Limited reviews
Overall, I couldn’t be happier with the service! It’s always a relief to find a company that prioritizes customer satisfaction, especially in a situation that could have been frustrating. Highly recommend!
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