ELUKS familly run business with passion and we are dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Eluks Group Ltd
Unit 5-6 The Courtyard, Crawley, West Sussex, RH106AG, United Kingdom, GB
GB433533904
14640475
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By A. Kwiatkowska
5/5Fast delivery, I have received a message with tracking link and all terms and conditions. All nice, clear and on time.
Thank you!
By A. Sabu
5/5Items were packed well and delivered on time. Delivery guy was kind and friendly. He made sure to spend time checking for damages before he left. He also put th... Read more
By D. McMeechan
5/5Brilliant service all round. Customer service replied immediately and sent out missing part next day. Delivery driver unloaded and checked mirrors before signi... Read more
By A. Webber
5/5Excellent sellers very helpful and polite, always kept in touch and excellent workmanship thankyou lucus and Greg will be buying again
By A. Kwiatkowska
5/5I'm really happy with my wardrobe! The quality is excellent, and the customer service was very helpful and responsive. Highly recommend!
By A. Salacinski
5/5Friendly, fast delivery, contact made before delivery to set up time.