Elvel Health & Beauty

Elvel Health & Beauty are a leading online retailer for Health & Beauty, Pharmacy, Health Foods and Sport Supplement products. With a Product range of over 100,000 lines*, free delivery options and increasingly fast dispatch timeframes, Elvel Health & Beauty has established itself as a persistently strong force within the online retail world. Our philosophy is simple. With customer satisfaction as our primary focus, we aim to provide the best, most complete range of products at the best possible prices. Best Prices - We consistently review our prices to ensure they are competitive and striving to offer the best possible value Best Products - All our products are sourced from the official distributors or manufacturers and we constantly review ranges to add new and remove any products with customer satisfaction issues.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Elvel Trade LTD

ul. Vardar 36, et.4, ap. 11, Ruse, 7000, Bulgaria, BG

117688043

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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

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Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund