Featured reviews from EMS UK LTD
By C. Bentley
5/5Very good
By J. Lewis
5/5Packed well and delivered quickly
By R. Mitchell
5/5Excellent
By K. Marsden
5/5The item was packed so well, I was so happy with how quick they come
By C. Cleary
5/5Service I received was really good.
By S. Mearns
5/5easy
By T. Gowing
5/5Good service and delivered promptly
By L. King
5/5As with OnBuy, EMS provided an extremely well packaged, quality product. Very im... Read more
By L. Clark
5/5Perfect
By anonymous
5/5Great set great buy
About
Hello and welcome to our online store! We are one of UK's biggest suppliers of trademarked ceramic products fulfilling orders from department stores, chain stores, mail order and online retailers. Our team of designers work with our manufacturers to produce and supply both traditional, fashionable and cutting-edge designs. At the DinnerWarehouse customer satisfaction is of paramount importance, we work to do everything we can to make your online shopping experience an exceptional one..
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
European Merchandising Services UK LTD
Address
25 Cabot Square, Canary Wharf, London, E14 4QZ, United Kingdom, GB
VAT Number
GB646036738
Company Number
02914816
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund