Featured reviews from encountore
By D. Spalding
4/5Had a small issue with an item and seller rectified immediately
About
encountore is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Chengdudandanxieshangmaoyouxiangongsi
Address
gaoxinqudayuanxijie62hao1ceng, chengdu, 610000, China, CN
VAT Number
GB384348175
Company Number
91510100MA6B50P12K
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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Refunds
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OnBuy Protection
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How does it work?
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On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund