We aim to bring you Quality Products, at competitive prices with a Service that is second to none! Offering a Range of quality tested Pet products and Gifts we work hard to ensure you are 100% satisfied with your purchase.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Essex Reptile Ltd
106 South Street, Braintree, Essex, CM7 3QQ, United Kingdom, GB
07747784
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By N. Rahman
5/5Second time using this seller, quick delivery
Would recommend seller.
By R. Scott
5/5Very quick delivery. Thank you
By A. Batty
5/5Fantastic price great service arrived on 48 hrs of ordering would recommend this seller
By A. Jackson
5/5The seller kept me up to date and the delivery was on time and well packaged too.
By S. McCoy
5/5Sellers service was excellent . Parcel was well packaged and arrived quickly! Would definitely order from here again!
By S. Taylor
5/5Thanks for item and prompt delivery
By S. Suratkeviciute
5/5Good
By A. Walker
5/5Great fast service. Delivered on time.
By C. Sewell
5/5I have absolutely no complaints, perfect in every way.
By S. McCoy
5/5The sellers service was excellent. The product was packaged well and and arrived in good time . Would definitely buy from them again .