Featured reviews from Ethnic Roots
By S. Barwell
5/5Prompt and exactly as described.
By K. Ashton
5/5Excellent value and speed of dispatch
By M. Nasir
5/5Fantastic delivery
By H. Cutmore
5/5Well packaged and delivery in good time.
By O. Tidball
5/5Fast processing, speedy delivery. Product as advertised
By D. Rivera
5/5Seller service was great, well packed and arrived super fast.
By J. Tennant
5/5Seller updated details of dispatch and delivery of goods. Very competitive price... Read more
By J. Suri
5/5Service was good, product came in expected time frame in perfect condition.
By R. Musson
5/5Impeccable service from seller; item was in perfect condition, packed well and d... Read more
By R. Garrett
4/5Good service.
About
Ethnic Roots is dedicated to providing you with excellent customer service. Best Value for money products and the best deals
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
ETHNIC ROOTS LTD
Address
123 SPRINGFIELD ROAD, WINDSOR, BERKSHIRE, WINDSOR, SL4 3PZ, United Kingdom, GB
VAT Number
353490691
Company Number
12358747
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund