Featured reviews from Ethnic Roots
By A. Hiddleston
5/5Great experience
By J. Adams
5/5Excellent as always! No issues whatsoever and quick delivery too!
By T. Ahmed
5/5Excellent service and prompt delivery. Will be using again. Thanks.
By E. Thorne
5/5Fast dispatch and great price
By D. Fullerton
5/5Excellent service throughout ,really pleased with level of service and communica... Read more
By R. Katharada
5/5Seller was excellent. Well packaged and arrived on time.
By J. Gedutis
5/5Well packaged, on time.
By d. slawson
4/5Arrived well on time and well packed
By A. Gedge
4/5Delivered on time and in one piece
About
Ethnic Roots is dedicated to providing you with excellent customer service. Best Value for money products and the best deals
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
ETHNIC ROOTS LTD
Address
123 SPRINGFIELD ROAD, WINDSOR, BERKSHIRE, WINDSOR, SL4 3PZ, United Kingdom, GB
VAT Number
353490691
Company Number
12358747
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund