Exclusive supplies
About
Exclusive Med is dedicated to providing you with excellent customer service. Exclusive Med has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
M Y Yaqub
Address
3000 Manchester Business Park, Manchester, M22 5TG, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Exclusive supplies
By A. Crump
5/5Communication good
By A. Lawrence
5/5Delivered within the specified time frame. It was sent from Abbott so trust worthy. Well packaged with no damage to my purchase.
By J. Sawley
5/5Good experience. Product delivered in good time and packaged well.
By E. Fitzpatrick
5/5Overall very good. I would definitely recommend this seller. All goods sealed and with long expiry date and delivered in a timely manner at a great price. I've... Read more
By P. Le Surf
5/5No issues, will use again.
By anonymous
5/5Item arrived within a week,it was urgently required.
By K. Raymont
5/5Eccellant service
By J. Holloway
5/5Despite lengthy delivery times U strongly recommend this seller- much cheaper than competitors
By N. Lam
5/5From ordering to receiving my parcel, everything went smoothly. Can’t fault this company.
Will definitely use Onbuy again.
All Exclusive supplies reviews
I've given top marks for the seller as I'm not sure who is could rectify a slight issue when ordering, them or Onbuy.
I could only order 1 unit at a time when I wanted 6 for my project so had to do 6 separate orders. I was willing to do this to get my orders but thought I'd let you know so you could rectify this.
Will definitely use Onbuy again.
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