EZcomeNgo

Legal Name: Eazy Link Trade Limited

Address: 13 Beddington Trading Estate, Bath House Road, Croydon , London, CR0 4TT, United Kingdom, GB

Company Number: 10251373

Returns:

Returns. Any items returned for exchange or refund must be returned in an unsoiled condition and in its original packing. Please contact us beforehand if you need any help with this process. Your right to cancel an order - The United Kingdom's Distance Selling Regulations 2000 provides you with a right to cancel your order at any time up to the end of the seventh working day following the day after the day on which you received your products. EZcomeNgo extends this order period to 30 days to offer you a great service above that stated by the law. If you wish to cancel an order, please do so though OnBuy. Please note that: * You the Customer will be responsible for the cost of re-packaging and original postage on any products returned which are not due to a failure or incorrect supply. * We are unable to accept return of items which are perishable or subject to batch manufacturing. * Returned goods must be in their original packaging. * Goods returned in a condition unacceptable for resale will be refused. * Delivery charges are non-refundable unless the item has either been incorrectly supplied or are found to be faulty. Returns Procedure: 1. Contact Perfect Retail to notify and agree the return, through [email protected] 2. EZcomeNgo will provide you with a returns number and address. 3. This number must be clearly marked on all items returned, together with all relevant information (i.e.) Delivery Note and Invoice Number, Delivery Date, reason for return etc. 4. The customer may then arrange return of goods by the most appropriate method. It is the customer's responsibility to ensure the goods are adequately packaged. Damaged Goods: It is very important to slowly and carefully inspect your items. No claims can be entertained for damaged or missing goods that have been signed for as received in good condition. All damaged goods should be refused and sent back to us after marking the assignment note or delivery document as refused damaged. We should immediately be notified of missing or damaged goods, this must be within 72 hours of receiving damaged goods. Perfect Retail will make every effort to ensure your goods are delivered quickly and arrive in perfect condition but we cannot be held responsible for delay or damage caused or liable for any consequential loss or damage caused during transit.

Returns Address: 13 Beddington Trading Estate, Bath House Road, Croydon , CR0 4TT, United Kingdom, GB