FASHRA101 is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
FASHRA101 LTD
152 154 COLES GREEN ROAD, LONDON, NW2 7HD, United Kingdom, GB
16440784
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By L. Hughes
5/5Great seller very helpful my mattress came next working day would recommended many thanks
By S. Siddiqi
5/5Seller was great, fast shipping and delivery
By J. Rohim
5/5sellers service was perfect x
By L. Smith
5/5Excellent service
Prompt & careful delivery.
Would re order from seller again
By K. Marchant
5/5No problem. Arrived within expected dates.
By S. Grant
5/5The seller was really good also. Sent in excellent condition and in good faith. Great job!!
By K. Hall
4/5On onbay
By M. Evans
4/5No problem except slow delivery