Fragrance London

Can we please ask you to note and check the following before you post your return as regrettably we are unable to accept any returned items for exchange or full refund if they are returned to us and fail to meet ALL of the following:

- Items must be received unused & undamaged.
- Items must be contained within all of the original manufacturers packaging.
- All labels must still remain attached with original fixings.
-Cellophane wrap must not be removed.
-Items must be returned with in 5 days of authorizing the return.
-Items must be returned via recorded delivery only and retain the proof of postage.
-Postage cost will not be returned in cases where seller is not at fault and you wish to return the item as you no longer require it.

We will only be in a position to action your exchange or Full refund for the purchase price of your item upon our receipt and your returned order meeting the above.

Any items that are received back by us and fail to meet the above will be return back to the customer OR we may apply partial refund in line with our policy.

Fragrance London TEAM