Featured reviews from FURNOLIC CO. LTD
By M. Cornish
5/5Seller was really good
By A. Nobes
5/5Quick delivery
By R. Hockett
5/5Not happy at all ordered then 20 minutes later messaged to cancel item was told ... Read more
By J. Warner
5/5Excellent service, goid communication and super quick delivery. Thank you.
By J. Camp
5/5Brilliant!!
By L. Murphy
5/5Item wa packed well so easy to assemble really happy with it and my cat loves it... Read more
By S. Sarfo
5/5Quick delivery.
By K. Hollingworth
5/5Has no issues at all- advert was exact and delivered when he advised on his site... Read more
By D. Curran
4/5Product was as expected. Delivered by Evri who delivered on time but didn't info... Read more
About
FURNOLIC CO. LTD is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
FURNOLIC CO. LTD
Address
Unit 8, Imperial Road, Ryton On Dunsmore, Coventry , CV8 3LF, United Kingdom, GB
VAT Number
GB394298741
Company Number
13418929
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund