Fusion Enterprises
About
We're here to provide the best deals and products 24/7. We sell lots of household items, toys, health and beauty products, electrical accessories and everything else in between. Our aim is to bring you quality products at great prices along with an outstanding customer experience.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Nysha Allen
Address
28 Siskin Close, George Road, Birmingham, B68 9LT, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Fusion Enterprises
By S. Chraim
5/5The item arrived before the scheduled date, very well packaged.
By Y. Zhang
5/5Dispatch on time however can you change a delivery company, hermes is the worst, didnt ring the door when people in the house, just dumping the box outside with... Read more
By M. Copperwheat
5/5very good, fast delivery and well packed.
By G. Ollier
5/5Easy to order & quick delivery
By S. BUTLER
5/5Excellent
By anonymous
5/5Delivered before expected delivery date. Very happy.
By F. Mabb
5/5The OnBuy.com website was easy to navigate and the after sales service second to none. I would not hesitate to recommend them to anyone.
By A. Flynn
5/5Item was well packaged and delivered on time. This was the best price i could find online for this item and it comes with a guarantee too which dome sellers do... Read more
By J. Scourfield
4/5Quick delivery, delivered earlier than estimated.
All Fusion Enterprises reviews
This was the best price i could find online for this item and it comes with a guarantee too which dome sellers don't offer.