Featured reviews from Futura Direct Ltd
By S. Howard
5/5yes great next day delivery thank you
By C. Mccoll
5/5Perfect for the winter, snuggled up on the couch or in the bed.
By P. WILSON
5/5Easy to order. Good communication. Delivered on time.
By N. Nicoll
5/5Delivered ahead of time.
By anonymous
5/5Could not fault it.
By C. Robb
5/5Seller delivery was excellent
By Y. Boateng
5/5Product arrived the very next day in good condition.
By C. Ronas
5/5excellent
By C. Thomas
4/5As normal, communication and delivery were spot on.
About
<p>We specialise in electrical items including DIY products, heating products, fans, dehumidifiers & home garden accessories... All our branded products are designed with your comfort in mind. With an extensive range of electric heaters, electric blankets & patio heaters. As well as fans, air purifiers, dehumidifiers & so much more</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Futura Direct Ltd
Address
Unit 2000, Quantum Court, Doncaster, DN6 7AY, United Kingdom, GB
Company Number
06002494
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund