Shipping Information: All items are in stock and are dispatched to you within 24 hours of your payment being received. All UK orders are sent via Royal Mail Standard Delivery. Orders placed before 4 pm Monday to Friday are dispatched on the same day. Orders placed after 4 pm or during weekends and Bank/Public Holidays are dispatched the following working day. Once your product is shipped, you will receive a confirmation email. Please note UK delivery timescale is normally Next Working Day however Royal Mail can sometimes take up to 7 working days to deliver parcels sent via First Class Mail so please wait 7 working days from the date of purchase before contacting us. We cannot be held responsible for delays caused by Royal Mail, your local postal service or by International Customs Inspections. Our P&P costs include delivery charges, packaging, and handling fees; not just the cost of the postage stamp. Winning an item constitutes your acceptance of the above under the terms of OnBuy.com. Payment Details: We Accept Payment by PayPay prices include VAT. Additional Information: We pride ourselves on our customer service. If you have a problem with your item or need any advice please contact on 0121 515 1117 we'll be happy to help. In the unlikely event that you have any problems what so ever with your order, please contact us before leaving feedback, we are happy to help with any concerns or problems that you may encounter. Prior to any return please get in contact with us via e-mail, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 24-48hr turn around Monday to Friday from 10:00 am to 4:30 pm. Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive back. To guarantee receipt YOU must return the item by a signed for service; this will provide you with a proof of receipt
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
G Box X Ltd
11F Pitsford Street, Hockley, Birmingham, West Midlands, B18 6LJ, United Kingdom, GB
09117730
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By Z. Gabor
5/5you sell very high quality goods, I am very satisfied, the delivery time of the goods was fast, thank you very much
By J. Levi
5/5It was good good quality
By V. Tukin
5/5Very fast delivery, exactly as it was described on a app..
Many thanks
By S. howarth
5/5Very satisfied with the product.
By M. Travers
5/5Great service, delivered quickly without any fuss.
By R. Haynes
5/5Good service
By O. Nwokolo
5/5great service
By V. Dickinson
5/5Kept informed by emails and very quick delivery. Ordered Saturday pm and delivered Tuesday. Very happy with the service.
By A. Yeboah
4/5Then seller delivered on time packaged well and quality product.
By L. Akcayir
4/5Seller was excellent