GadgetTree
About
We cater to customers of all sizes, whether looking to feed the family or a family of 5000, we have it all
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Catering Packs Ltd
Address
Unit 2, The Hermitage, Bath Road, Bath Road, Box, England, SN13 8DT, United Kingdom, GB
Company Number
13257518
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from GadgetTree
By K. Olalusi
5/5I will recommend the seller
By A. Azanabor
5/5Delivering was prompt and the package well cared for.
By m. Elsaghir
5/5Excellent seller, lens as described new.
Very fast delivery
By F. MOUTON
4/5Didn't expect to receive the phone brand new at that price tag. I was expecting a refurbish phone. I would have apprecied more information on that effect into t... Read more
All GadgetTree reviews
Very fast delivery
Avoid at all costs!
Purchased a camera, in the advertisement it shows the whole kit.......bag, tripod, lenses, flash, sd card etc. But they only sent the body and lenses of the camera.
Very misleading.
Never mind the fact it was delivered and left outside my house without any update on when delivery was made.
When messaged, they just ignore you.........pish customer service.
In my opinion, you are better buying from a reputable company
I brought this jbl subwoofer from this seller through onbuy.com on 5th February and it was available in stock so when paid for it the estimated delivery dates given to me was ridiculous 14th 18th February and I guess this seller is uk based ive been in touch with them few times but very bad communication and only had 1 reply from them but still the issue hasn't been resolved I would not even give this seller 1 star it's just a joke item getting sent out so late when is clearly states it's in stock I could off brought from somewhere else and could of had it by now
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