Gaming Hound

Gaming Hound is a small, independent, UK based business on it's way to becoming the UK's premium online gaming retailer. Gaming Hound is a business designed by gamers for gamers. We work tirelessly to source the newest stock possible at the most affordable prices we can manage. We are challenging the status quo of online department stores using the gaming category, with little understanding or care for the products, purely as a profit making machine. Born in the heart of Bolton, Gaming Hound will always remain loyal to UK based gamers and help you find an online gaming retailer who cares more about the customers as opposed to a bottom line profit. We hope you enjoy our online space and become part of the Gaming Hound Family through our newsletter to keep up to date with our exciting journey. As we grow our focus will always remain loyal to our customers gaming needs. Thank you for staying loyal to the game!

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Gaming Hound Ltd

Gaming Hound Ltd, 300 Ainsworth Lane, Bolton, Greater Manchester, BL2 2QL, United Kingdom, GB

13560886

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund