Featured reviews from Garden Mile
By anonymous
5/5The sellers service was excellent. Recieved my purchase really quickly. Would de... Read more
By K. Anderson
5/5My package didn't appear as lost in transit? I contacted seller and a replacemen... Read more
By A. George
5/5All fine, delayed a day but that was the courier not the seller.
By K. Houghton
5/5Perfect. Fast delivery and easy purchase
By D. Pa6
5/5Onbuy are brilliant no matter what I'm looking for i can find it on onbuy at a c... Read more
By P. SELFRIDGE
5/5Better than Amazon delivered when said.
By S. Slatter
5/5Perfect highly recommended
By S. Barnsley
5/5Fantastic seller highly recommend, Will definitely use in the future.. A++++++
By S. Lawton
5/5Delivered on time
By A. Nash
4/5Excellent experience
About
Garden Mile is a family-run company specialising in home and garden products sold online via mail order. We are a small, but ever-expanding and evolving business based in Central Scotland. Utilising online sales through our three brands, Garden Mile, Dunnet Tools and Marco Paul, we provide a wide variety of beautifully crafted products for both home and garden, selling everything you could wish to maintain and beautify your indoor and outdoor space
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
SHS Trading LTD
Address
12 Dunnet Way, East Mains industrial estate, Broxburn, West Lothian, EH52 5NN, United Kingdom, GB
VAT Number
GB993218492
Company Number
SC445114
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund