Featured reviews from Garden Sanctuary
By C. Morton
5/5Really happy with this clock. Plenty of compliments on it & the price was very r... Read more
By K. Sideaq
5/5The seller sent the pan very quickly but there’s obviously a fault with it & n... Read more
By S. Elerian
5/5Great
By A. Rahman
5/5I had no issues with this order at
By W. Carr
5/5Highly recommend
By C. Miller
5/5Excellent Seller. Very well packaged and swift delivery.
By L. Imasha
5/5Excellent seller, fast delivery and great communication. Item arrived safely and... Read more
By P. Edwards
4/5Item well packed and delivered on time
By M. Nelson
4/5Great seller ive made other purchases from onbuy before and ive never had any is... Read more
By anonymous
4/5Packed well delivery was excellent.
About
Welcome to Garden Sanctuary, where outdoor living meets tranquillity. Our mission is to help you create a personal oasis in your backyard, a serene retreat to escape daily stresses and reconnect with nature. We offer a curated selection of premium garden furniture, soothing water features, lush plants, and ambient lighting. Our team of experts provides personalized design consultations to transform your outdoor space into a peaceful sanctuary that reflects your unique style and needs. Join us at Garden Sanctuary and turn your garden into a haven of relaxation and beauty. Let us help you create the perfect outdoor retreat where you can find harmony and serenity.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
MORDEN FURNITURE WORLD LTD
Address
20-26 Kay Street Kay Street, Manchester, M11 2DU, United Kingdom, GB
VAT Number
GB410353742
Company Number
13915785
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
