Garden Store Direct
About
Welcome to Garden Store Direct! From small beginnings trading out of a garage, initially as nandpproducts, Garden Store Direct has crossed many hurdles along the way and now boasts approximately 150,000sqft of warehouse space in Weeton and Blackpool, Lancashire. Our aim is to become the UK's leading online garden retailer, by supplying the most innovative, and exciting options for your garden needs! Garden Store Direct Limited has been verified by OnBuy, so you can shop with confidence!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Garden Store Direct Limited
Address
Unit 1, Building 9, Preese Hall Farm, Singleton Road, Weeton, Lancashire, PR4 3JJ, United Kingdom, GB
VAT Number
GB130151572
Company Number
07943733
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Garden Store Direct
By C. Martin
5/5Ive ordered direct from the sellers main website before but this is the first time I have gone through OnBuy! Seller is great, dispatches almost immediately a... Read more
By P. Knight
5/5
Delivery was quick. Item was exactly as described, worked well and iseasy to programme and use.
By K. Campbell-Kennedy
5/5Easy and efficient from the start to the end of the order.
I was emailed at every stage of my order.
Thank you
By A. Fletcher austwick
5/5Very good
By M. Akinsiku
5/5Product came on time
By A. Fisher
5/5Excellent service and quality ad speedy delivery
By K. Robinson
5/5Fast Delivery..!!
By Z. Alice
4/5Excellent, the item was packed well and delivered on time.
By K. Cassidy
4/5I purchase a lot from onbuy and everything I buy is brilliant and at a very good price.
All Garden Store Direct reviews
Seller is great, dispatches almost immediately after you buy (at least thats been my experience the past 3 or 4 times I have ordered from them!
Items always come well packaged.
Delivery was quick. Item was exactly as described, worked well and iseasy to programme and use.
I was emailed at every stage of my order.
Thank you
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