About
Welcome to our store! We are an online retailer specializing in high-quality auto parts and related products, committed to providing reliable, practical, and reasonably priced goods to buyers worldwide. All products undergo rigorous quality checks before being listed to ensure stable performance and safe use. We are always customer-centric, providing fast shipping, clear product descriptions, and timely after-sales support, ensuring a worry-free shopping experience for every buyer. If you have any questions, please feel free to contact us. We will assist you as soon as possible. Thank you for your attention and support!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Hong Kong Jin Sweet Limited
Address
Unit 32C5, Area F, 11/F, Mai Tak Industrial Building, 221 Wai Yip Street, Kwun Tong, 999077, Hong Kong, HK
VAT Number
GB526442692
Company Number
77638531
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
