Gemondo Jewellery
About
At Gemondo, we have been bringing the beauty of nature to the beauty of women worldwide since 2006. Based just outside of London, we aim to spread our love of colourful gemstone stories. Our influences are drawn from all things around us and encouraged by the elegance of those that adorn fine jewellery
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Pranda UK Limited t/a Gemondo
Address
The Smith, , 145 London Road, Kingston-upon-Thames, London, KT26NH, United Kingdom, GB
VAT Number
GB644121862
Company Number
2858435
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Gemondo Jewellery
By M. Bowman
5/5The item was exactly as described. Delivery was within the time specified.
I am very content with the service.
By G. Mcdonald
5/5Fast service
Packaged well
Would definitely order from the seller again
By C. Byrne
5/5Very good service. Quick delivery and good value.It came in beautiful box.
By k. taylor
5/5Item was packed well and on time.
By j. elliston
5/5the seller is very professional. The packaging was good, and it arrived in good time. Excellent
By A. Smith
5/5Am waiting on a different pair of earrings which were ordered at the same time but have still yet to arrive. But seems positive at the moment.
By C. Baker
5/5Arrived on time, beautifully presented with an additional certificate of authenticity which wasn't expected.
By A. Hill
5/5A really good experience
All Gemondo Jewellery reviews
I am very content with the service.
Packaged well
Would definitely order from the seller again
Onebuy are saying they cannot do anything about it. I have reported the full company to trading standards. I will use a more credible site next time. Taking your money then ignore weeks worth of daily emails and contact, I feel I have been completely conned out £55
- Previous
- 1
- 2
- 3
- Next