GESS-EU
About
GESS is a global brand of beauty and wellness devices, offering high-tech, easy-to-use tools for face and body care at home. Founded in Germany in 2010, GESS blends engineering, massage, and cosmetology to deliver salon-quality results. With offices in Estonia, Kazakhstan, China, Russia, and the UAE, GESS serves markets worldwide. Recognized by both professionals and consumers, GESS holds 10+ patents and continues to lead with innovative beauty tech. GESS: Real technology — real results.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Gess Market OU
Address
3rd Floor, Room No. 315, Tulika 19 (A), Tallinn, Tallinn, Harjuma, 10613, Estonia, EE
Company Number
12706981
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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Refunds
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OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from GESS-EU
By J. Sheriff
5/5The item was a little late being delievered a it was coming from Europe. Once parcel force took over delievery I recieve an a delivery slot for that day with op... Read more
By Z. Flatters
5/5Item packaged well and delivered on time
All GESS-EU reviews
Also if you are ordering from UK be prepared to pay additional £20+ for the item to go past customs, as the seller refuses to pay the fee,stating that delivery is free. Very disappointed with the sellers attitude. I think at least the customer should be warned about additional fee at the customs before the order is placed. I did not know about customs fee ,as I was buying item from UK website and it stated "free delivery " and how should i know that the actual seller is outside UK?
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