GLASS
About
GLASS is dedicated to providing you with excellent customer service. BANNA TREE has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
NOEL GLASS LIMITED
Address
2 Eastbourne Terrace, London , W2 6LG, United Kingdom, GB
VAT Number
GB397790232
Company Number
13425023
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from GLASS
By I. Voicescu
5/5Best price on-line wide. Fast delivery
By N. Field
5/5service was excellent. Arrived quickly
By A. Rogers
5/5No issues
Hopefully the headphones will be ok
By A. Batalan
5/5I am recommending this seller serious seller and full of pleasant surprises
By M. Davies
5/5Onbuy service was excellent order recieved on time
By S. Ayres
5/5The service from this seller was very efficient. I had no problems and the order arrived promptly.
By J. Knox
5/5Fast delivery at a great price.
I cannot ask for more than that.
By S. Lo
5/5Item packed well.
By s. green
5/5Excellent service from Glass. The item arrived quickly, was well packaged, and exactly as described. Communication was clear and the whole process was smooth fr... Read more
By X. HUANG
4/5The seller was good. The camera arrived well packed, and the box was covered with fragile tape to keep it secure during delivery. Everything arrived safely and ... Read more
All GLASS reviews
Hopefully the headphones will be ok
I cannot ask for more than that.
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