Featured reviews from Goeco UK store
By F. Jussab
4/5Excellent service faster no problem whatsoever
About
We are a UK-based seller specialising in home lighting and electrical products. Our range includes modern LED ceiling lights, wall lights, and home improvement essentials, designed to offer both style and functionality. All orders are dispatched quickly from our UK warehouse, ensuring fast and reliable delivery. We are committed to providing high-quality products and excellent customer service. If you have any questions, our support team is always happy to help.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
VIBRANT CART UK LTD
Address
Office 010 Portsmouth Technopole, Kingston Crescent, Portsmouth, PO2 8FA, United Kingdom, GB
VAT Number
GB511772213
Company Number
16840141
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
