By anonymous
5/5Item was average wrapped but prompt and well on time
By M. Morrison
4/5Goods arrived in good time and continue to work.
By R. Willaims
4/5No issue once arrived but was a couple of buys later than told.
Grape Bottle is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Guangzhou Taozun Shangmao Youxian Gongsi
zhang ban bai sha shui lu 113hao 304(jin xian ban gong ), guang zhou shi, tian he qu, 510000, China, CN
91440101340239405G
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