GTV Projects

<p>GTV Project is dedicated to provide you with excellent customer service. GTV Project has been verified by OnBuy so you can shop with confidence.<br />Returns: Buyer must CONTACT US before returning an item. If for any reason you change your mind or no longer require the item purchased, please contact us within 30 days of delivery. You are welcome to return the item within 30 days after the item receipt day. Please note that we don't process refunds until the item is back with us. As soon as we receive our item back, we will inspect the item and refund you asap.  Items must be returned in an original condition and packaging. All our items are securely or visibly marked and only those will be accepted back and refunded. The return posting charge is the responsibility of the buyer. If the item you receive is found to be faulty or not working properly, PLEASE CONTACT US STRAIGHT AWAY for our technical team to assist. If you have any other inquiries, do not hesitate to contact us with any questions. Our long term experience show, that in the most cases the issues can be solved by simply trying to put the item once again in the correct order. We do not accept liability for any labor costs involved in the installation of the supplied part, including costs related to damage caused during the installation, usage and/or removal of the supplied part. This includes missed appointments in a workshop or fitter which may arise, if there is a delay with delivery.</p>

UAB GTV Projects

Tvenkinio g. 52, Kauno r. , Girionių k., LT53105, Lithuania, LT

GB277394360

304443551

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn’t arrive
• Your order isn’t as described
• Your order arrived damaged or faulty
• There’s an issue with your refund