Hampshire Generators
About
Operating from the heart of Hampshire – Hampshire Generators is a trading division of Excel Power Ltd – backed by 30 years of experience in designing, supplying, installing and maintaining complete standby power systems worldwide. We offer the best quality standby and prime, petrol and diesel generators available in the United Kingdom at very competitive prices. We also hold stock of certain units for collection or same day delivery – please contact us for more information. Hampshire Generators do not only sell online but also install, commission, service and maintain diesel generators and UPS systems supplied by us and others – contact us for maintenance of any supplier’s standby systems. Hampshire Generators is more than an online reseller – we support, commission and maintain these products ourselves.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Excel Power LTD
Address
Unit 4 Swanmore Business Park, Lower Chase Road, Swanmore, Mainland UK, SO32 2PB, United Kingdom, GB
Company Number
07965307
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from Hampshire Generators
By J. Marks-whitehurst
5/5Generator was well packaged and delivered on time , i had to ring up for some details about the product and they was very helpful over the phone
By M. Smith
5/5Excellent service and very good price.
By K. Robinson
5/5Perfect from start to finish
By N. Fisher
5/5Fast efficient delivery, excellent communication
By C. Edmund
5/5It was excellent also on time &delivery drive was very polite and helpful with a nice smile