Retailer Shop

hangyu

(2054)

hangyu is dedicated to providing you with excellent customer service. hangyu has been verified by OnBuy so you can shop with confidence.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK2 - 3 daysFree
Northern Ireland2 - 3 daysFree
Outer Hebrides2 - 3 daysFree
Isle of Man2 - 3 daysFree
Scottish Highlands and Isle of Skye2 - 3 daysFree
Orkney Islands2 - 3 daysFree
Shetland Islands2 - 3 daysFree
Firth of Clyde Islands2 - 3 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides2 - 3 daysFree
Isle of Wight2 - 3 daysFree
Isles of Scilly2 - 3 daysFree
Channel Islands: Jersey2 - 3 daysFree
Channel Islands: Guernsey2 - 3 daysFree

Returns & terms

Legal Name: HANGYU LIMITED

Address: 167-169 Great Portland street, 5th Floor, London, Uniited Kingdom, W1W 5PF, United Kingdom, GB

Company Number: 13175108

Returns:

1.Returns and refunds:The goods becomes your property as soon as they are dispatched to you. You are responsible for the care of the goods whilst in your possession and returning them in good condition in the original packaging including all documents and manuals. We will reimburse you in full for the goods if they are returned as new. If the goods are found to be used, misused or damaged on return, we reserve the right to issue you partial refund for it. 2. import duties:Buyers are responsible for import duties, custom fees and taxes, if any. Please check with your country’s custom office to determine the additional costs impose on the item prior to buying. 3. Liability:The terms and conditions of business are not intended to affect your statutory rights or to limit our liability for death, personal injury or fraudulent misrepresentation resulting from our negligence. If there is a problem you may receive a refund or replacement under the terms of our guarantee. Our liability to you will always be limited to a full refund of the goods purchased. We will not compensate for delivery delays or failures unless you have requested a premium delivery option. In these circumstances our liability to you will be limited to a refund of the delivery charges you have paid. Our liability to you specifically excludes compensation for indirect or consequential loss or damage however it arises and except as described above will always be limited to a refund of your payment. 4. Unforeseen Circumstances:If performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, acts of terrorism, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within our reasonable control, we will do our best to maintain our deliveries. However, we shall have no liability to you for any failure which is due to such unforeseen circumstances or any other situation outside our control. 5. Age Restrictions:Age restrictions apply to the supply of some goods. By ordering these goods you confirm that you are over 18 and that the person receiving the delivery is also over 18.

Returns Address: 111 Jack SH, Unit 4 Central Trading Estate, Warrington, United Kingdom, WA2 7LP, United Kingdom, GB

hangyu reviews

See all
8.9/10
5 Star
1593
4 Star
202
3 Star
29
2 Star
21
1 Star
209

By A. Booth

5/5

Ladder was well packed,and came earlier than said

By B. Wright

5/5

Great, no concerns - fast delivery

By A. Butterworth

5/5

Delivery was quick .Only issue for me was the picture shows all sides but you only order one .I realised after ordering and had to order another

By j. barrett

5/5

Bit fiddly to put together but I am terrible at flat pack and managed to be it fairly quickly

By D. Mcknight

5/5

Great product, good price, prompt delivery

By B. McKenzie

4/5

Well packed, quick delivery.

By S. Mulroy

5/5

Excellent seller, highly recommend

By S. Larsen

5/5

Just as it says

By S. De Souza

1/5

Avoid this seller, sent a cheap useless product and kept offering discounts up to 90% and would not accept a return or issue a refund. Hang you dragged it out ... Read more

hangyu reviews

8.9/10
5 Star
1593
4 Star
202
3 Star
29
2 Star
21
1 Star
209
2054 reviews
By A. Booth on 24/09/2022
5/5
00
Delivered on time
Items as described
Ladder was well packed,and came earlier than said
Was this review useful?
By B. Wright on 24/09/2022
5/5
00
Delivered on time
Items as described
Great, no concerns - fast delivery
Was this review useful?
By A. Butterworth on 24/09/2022
5/5
00
Delivered on time
Items as described
Delivery was quick .Only issue for me was the picture shows all sides but you only order one .I realised after ordering and had to order another
Was this review useful?
By j. barrett on 23/09/2022
5/5
00
Delivered on time
Items as described
Bit fiddly to put together but I am terrible at flat pack and managed to be it fairly quickly
Was this review useful?
By D. Mcknight on 23/09/2022
5/5
00
Delivered on time
Items as described
Great product, good price, prompt delivery
Was this review useful?
By B. McKenzie on 23/09/2022
4/5
00
Delivered on time
Items as described
Well packed, quick delivery.
Was this review useful?
By S. Mulroy on 22/09/2022
5/5
00
Delivered on time
Items as described
Excellent seller, highly recommend
Was this review useful?
By S. Larsen on 22/09/2022
5/5
00
Delivered on time
Items as described
Just as it says
Was this review useful?
By S. De Souza on 20/09/2022
1/5
00
Delivered on time
Items as described
Good customer service
Avoid this seller, sent a cheap useless product and kept offering discounts up to 90% and would not accept a return or issue a refund. Hang you dragged it out for nearly 4 weeks until PayPal got involved and issued the refund. Waste of time and effort. Don't trust this seller.
Was this review useful?
By S. Throop on 20/09/2022
5/5
00
Delivered on time
Items as described
no problems
Was this review useful?
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