Hazeldene Tradings
About
Hazeldene Tradings is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Hazeldene Tradings Ltd
Address
22 Hazeldene Road, Ilfotd, London, Essex, IG3 9QZ, United Kingdom, GB
Company Number
15572823
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Hazeldene Tradings
By C. Drummond
5/5The seller was very efficient and quick
By A. Maycock
5/5Seller was very helpful with my order was lost by the courier. Just contacted them and they soon sorted things out for me thanks
By m. sullivan
5/5The item came before the aloted time , it was well packed and delivered with great care.
By L. CZAJKA
5/5The Seller has been great, I received the order both times very quickly and very well boxed each time. Thank you
By M. Birch
5/5Great service
By K. Clark
5/5Item as described. Ordered and was delivered next day. Excellent 10/10
By L. CZAJKA
5/5Good seller arrived yesterday in a short time from the purchase and the price is still very low compared to other sellers.
By C. Ashby
5/5Excellent value nice brand easy to order Arrived to me quickly was pleased with the order overall Would order again I have told my friends and family Th... Read more
By P. Waterhouse
5/5Delivery was prompt and I didn’t need to physically contact them for anything so all good in my opinion
All Hazeldene Tradings reviews
Arrived to me quickly was pleased with the order overall
Would order again
I have told my friends and family
They will be ordering
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