Hearttwo
About
Hearttwo is dedicated to providing you with excellent customer service. Hearttwo has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
COLSK LIMITED
Address
C1 44 Evesham Avenue, Grimsby, England, DN34 5RT, United Kingdom, GB
Company Number
13992010
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Hearttwo
By L. Stockdale
5/5As usual a very quick delivery and kept up to date when being delivered.
By K. Loveys
5/5Package was well wrapped
By A. Wiley
5/5Very good service. Easy to order, delivered on time. Thank you.
By A. Roche
5/5Excellent
By P. Mansi
5/5This product is such good quality for the price I paid after looking on other sites for the same product costing two or three times more then what I paid on O... Read more
By L. mclean
5/5Great seller items had arrived on time an packaged well
By J. Broome
5/5Excellent service
By V. King
5/5The only thing i can say is that the item should be packed in a box for delivery to keep it more safe on delivery and not in a bag with instructions
By M. Khamjani
4/5Good incase of electricity failure
All Hearttwo reviews
Onbuy. I will be using onbuy for any future purchases
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