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Cashback on everything Featured reviews from HeatAndThings See all reviews
By J. Mole
5/5Seller was quick to respond to order and item delivered the day before expected.... Read more
By m. Goodman
5/5Delivered on time and the price was good.
By C. Scott Nadal
5/5It was dispatched and arrived really quickly with no issues, would definitely bu... Read more
By A. Maven
5/5Thank you for my delivery. I received it today. Thank you for the first delivery... Read more
By C. Holland
5/5Prompt delivery Perfect looks amazing I thought i would of had to put white... Read more
By S. Patel
5/5The order was received well before the due date and arrived in very good and wel... Read more
By l. phillips
5/5Excellent
By T. Edwards
5/5Superb
By T. Light
4/5Great product, quick delivery. I would use them
Again
About
HeatAndThings is dedicated to providing you with excellent customer service. HeatAndThings has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Manissa Ltd
Address
Unit 5 Northfield Way, Aycliffe Business Park, Newton Aycliffe, Durham, DL5 6EJ, United Kingdom, GB
Company Number
5446423
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn’t arrive
- Your order isn’t as described
- Your order arrived damaged or faulty
- There’s an issue with your refund