Hello Baby

Welcome to Hello Baby! Based in St. Albans, we are a family run company that has been trading for over 8 years. During this time we have carefully selected a collection of products to suit the needs of every parent and child, making us a one-stop shop during those precious first years. We sell a wide range of high quality Baby Nursery products at great prices. These include Baby Safety, Baby Toys, Nappies & Changing, Pushchairs & Buggies, Baby Feeding, Baby Travel, Car Seats, Baby Nursery Furniture, Baby Activities, Baby Books and many more. We offer multiple shipping services including free standard delivery, a next-day courier service and tracked international postage; ensuring a convenient and enjoyable online shopping experience. We have a dedicated UK customer service team who are available to help in any way they can, just drop us an email or give us a call.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Hello Baby Direct

2 Spring Valley Business Centre, Porters Wood, St Albans, Herts, AL3 6PD, United Kingdom, GB

07599424

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

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Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund