HENGJIE
About
HENGJIE is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
SHENZHENSHIHENGJIEDIANZI SHANGWUYOUXIANGONGSI
Address
BAOANQUXIXIANGJIEDAOLAODONGSHEQUBAOYUANLUPANGTAIHUAYANGGUANGHAIHUAYUAN6HAOLOUADANYUAN2303, SHENZHEN, 518110, China, CN
VAT Number
GB470932484
Company Number
91440300MADDKTJG2F
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from HENGJIE
By A. Milburn
5/5When it cam it was well pack and my wife love it
By M. Delafield
5/5Kept informed at every stage. Exactly what customers require.
By D. Ife
4/5Well done to the seller
By M. Remmers
4/5Beste verkoper Jullie vagen mij om een beoordeling, nou sorrie maar voor mij de 1e en laatste keer. Heb scheermesjes besteld,veel te laat geleverd,en ze werke... Read more
All HENGJIE reviews
Product misleiding, mesjes passen niet op de mach 3 houder.
Jullie vagen mij om een beoordeling, nou sorrie maar voor mij de 1e en laatste keer.
Heb scheermesjes besteld,veel te laat geleverd,en ze werken van geen meter.
Echt ik ben niet iemand die snel gaat klagen,maar dit gaat mij te ver.
En vervolgens moet je een filmpje gaan sturen om het bewijs te verkrijgen.
Mesjes raken gewoon de huid niet,komt denk ik ook omdat de rubberen strip die ervoor zit niks doet.Bij de originele is deze ook veel blauwer.
Ik ga er dan ook echt van uit dat dit gewoon namaak mesjes zijn.nou geld kwijt en een les wijzer
Mvg maurice