Retailer Shop

Hercules

(73)

Hercules is dedicated to providing you with excellent customer service. Hercules has been verified by OnBuy so you can shop with confidence.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Priority Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Isle of Wight14 - 30 days$25.00
Isles of Scilly14 - 30 days$25.00
Mainland UK6 - 10 days$9.99
Channel Islands: Jersey14 - 30 days$25.00
Channel Islands: Guernsey14 - 30 days$25.00
Outer Hebrides14 - 30 days$25.00
Isle of Man14 - 30 days$25.00
Scottish Highlands and Isle of Skye14 - 30 days$25.00
Orkney Islands14 - 30 days$25.00
Shetland Islands14 - 30 days$25.00
Firth of Clyde Islands14 - 30 days$25.00
Argyll and Bute with Loch Lomond and Inner Hebrides14 - 30 days$25.00

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Isle of Wight14 - 30 days$15.00
Isles of Scilly14 - 30 days$15.00
Mainland UK10 - 15 daysFree
Channel Islands: Jersey14 - 30 days$15.00
Channel Islands: Guernsey14 - 30 days$15.00
Outer Hebrides14 - 30 days$15.00
Isle of Man14 - 30 days$15.00
Scottish Highlands and Isle of Skye14 - 30 days$15.00
Orkney Islands14 - 30 days$15.00
Shetland Islands14 - 30 days$15.00
Firth of Clyde Islands14 - 30 days$15.00
Argyll and Bute with Loch Lomond and Inner Hebrides14 - 30 days$15.00

Seller Details

Legal Name: Shenzhen Siji Tongda Trade Co., Ltd.

Address: Shenzhen, CN, China, Guangdong, Room 4A-50, Trading Plaza 2, Hua Nan Cheng, 518111

VAT Number: GB368851451

Company Number: 91440300MA5GH9P23C

Hercules reviews

See all
8.1/10
5 Star
50
4 Star
5
3 Star
3
2 Star
0
1 Star
15

By D. Aitkenhead

1/5

Ordered for Halloween and it turned up way too late. When I asked to return they said I would have to pay to return it. I would not use this seller again.

By K. Varley

5/5

Perfect seller. Item was sent same day. Had no issues

By I. Jobson

1/5

Terrible communication

By A. Ahmad

1/5

Watch arrived within the advised time frame or maybe even a few days earlier. The watch was unwearable as a pin was missing. Went to and fro CS but I didn’t... Read more

By A. Dosunmu

5/5

I did not have contact with the seller but my item was delivered on time and would buy from the seller again.

By A. Gregory

1/5

Please note this seller does not have very good customer service. Requested to return the watch and they asked why I wished to return it. Then they accept retur... Read more

By G. Booth

1/5

Ordered a watch, Yodel lost in Depot so could not deliver. Told watch had increase in price and told 'a reasonable solution would for me to pay an extra £45. ... Read more

By C. Morgan

5/5

Amazing service really prompt delivery will be ordering again

By N. Noreen

5/5

Great service fast delivery

Hercules reviews

8.1/10
5 Star
50
4 Star
5
3 Star
3
2 Star
0
1 Star
15
73 reviews
By D. Aitkenhead on 26/11/2023
1/5
00
Delivered on time
Items as described
Good customer service
Ordered for Halloween and it turned up way too late. When I asked to return they said I would have to pay to return it. I would not use this seller again.
Was this review useful?
By K. Varley on 24/06/2023
5/5
00
Delivered on time
Items as described
Perfect seller. Item was sent same day. Had no issues
Was this review useful?
By I. Jobson on 22/04/2023
1/5
00
Delivered on time
Items as described
Good customer service
Terrible communication
Was this review useful?
By A. Ahmad on 18/04/2023
1/5
00
Delivered on time
Items as described
Good customer service
Watch arrived within the advised time frame or maybe even a few days earlier.
The watch was unwearable as a pin was missing. Went to and fro CS but I didn’t feel
Anything got resolved. They wouldn’t provide a UK or any other return address but claimed all products to be returned to their factory (not in UK) but this address wasn’t shared and I didn’t want to return to the address on the website without their agreement and not get any sort of refund. I ended up sorting the issue myself which was quite cheap to do but astonished they dealt with my issue quite badly. I would shop from here unless you are 100% certain you want the item and be prepared to make repairs of your own back. On the plus side - the watch is lovely.
Was this review useful?
By A. Dosunmu on 03/04/2023
5/5
00
Delivered on time
Items as described
I did not have contact with the seller but my item was delivered on time and would buy from the seller again.
Was this review useful?
By A. Gregory on 26/03/2023
1/5
10
Delivered on time
Items as described
Good customer service
Please note this seller does not have very good customer service. Requested to return the watch and they asked why I wished to return it. Then they accept return and will deduct at least £40 from the purchase and continually fail to provide return address as requested. Obtained onbuy customer services assistance who received the same poor responses. No response to messages for days/over a week. Extremely poor seller. Then advised onbuy I would sell the watch rather than return and have such a loss imposed. Checked watch, as had not opened it until making that decision and it isn't working. Opened a case on paypal to return and accused of online fraud by Hercules for advising watch doesn't work. If there is a chance you will not like the watch do not buy from them as they will respond poorly to such a request and treat you extremely badly. I've never had such treatment from an online seller.
Was this review useful?
By G. Booth on 17/01/2023
1/5
00
Delivered on time
Items as described
Good customer service
Ordered a watch, Yodel lost in Depot so could not deliver. Told watch had increase in price and told 'a reasonable solution would for me to pay an extra £45. Requested refund. Asked for refund. New offer made for me to pay an extra £30. Asked for refund again. New offer then came. 'We send you a new replacement with Royal Mail if you just need to pay extra £30. 2.Let's afford the loss together. We bear 2/3 of the order loss, and you bear 1/3 of the order loss. In another words, please let us issue you a refund of 2/3*£108.95 = £72.64. ' Told i would get full refund when Yodel gave them compensation. Chased this up and told Yodel would not compensate them. My respnonse = It my understanding that under legislation i am due a refund in full. I wont be happy until this happens. If you are not going to do this promptly please let me know so i can find out my options from citizens advice and if necessary through the small courts system. Got a full refund. I would think very carefully before using this company.
Was this review useful?
By C. Morgan on 03/01/2023
5/5
00
Delivered on time
Items as described
Amazing service really prompt delivery will be ordering again
Was this review useful?
By N. Noreen on 23/12/2022
5/5
00
Delivered on time
Items as described
Great service fast delivery
Was this review useful?
By D. Tyler on 20/12/2022
5/5
00
Delivered on time
Items as described
Amazing very quick delivery and top quality goods
Was this review useful?
  • 1
  • 2
  • 3
Delivery Address

Sign in to view all of your delivery addresses

OR

Enter your delivery address

×

Wait! You've left
something behind...

You'll only get instant Cashback at OnBuy! Enter your email below and we'll send you a copy of your basket to save you time later.

No thanks, I'm alright for now

By entering your email address, you'll automatically be added to our database, where you can enjoy personalised Cashback offers and early access to our best deals. You can opt out of our emails at any time and we'll never share your details with anyone. Check our Privacy Policy and T&Cs to find out more.

×

Before you go...
Remember, you'll only get instant Cashback on everything at OnBuy!

Want access to personalised offers and the highest Cashback rates? Sign up to our emails below.

No thanks, I'm alright for now

You can opt out of our emails at any time and we'll never share your details with anyone. Check our Privacy Policy and T&Cs to find out more.

This page has expired.

Please refresh the page to continue shopping.

Refresh and continue