Featured reviews from Hg furniture
By T. Baker
5/5Arrived swiftly,packaged adequately and amazing quality!!!great work wipl be bac... Read more
By T. Cantello
5/5Speedy process, very good.
By J. Franks
5/5Communicated with straight away about delivery.
By S. Mitchell
5/5Great service from this company. Arrived much earlier than expexted all in good... Read more
By D. cesna
5/5By T. Jubb
5/5Superb! Arrived in goodtime & well packaged
By M. Tookey
5/5Very straight forward
By P. Dowling
5/5All arrived on time Good price for product, looks great on patio and fire pit is... Read more
By S. Fulton
5/5I have used inbuy on several occasions and have always received excellent custom... Read more
By Y. Reynolds
4/5Excellent
About
Hg furniture is dedicated to providing you with excellent customer service. Hg furniture has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
HOME AND GARDEN FURNITURE LIMITED
Address
30 Berkeley Avenue Poole , Dorset , BH12 4HZ, United Kingdom, GB
VAT Number
GB267463181
Company Number
10567129
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
