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Cashback on everything Featured reviews from HiFix on Line
By J. Sutton
5/5Excellent, fast and efficient service with regular updates, will use again.
By J. Moore
5/5The purchase went like clockwork.Very happy.
By C. Collins
5/5Fast efficient & well packed.
By R. McAvoy
5/5all good fast delivery and well packaged
By D. Open
5/5Perfect seller, the item was on time and well packaged
By J. Donald
5/5Easy to navigate website and prompt quick delivery
By D. Girtchen
5/5Arrived earlier than expected
By m. chircop
5/5Wonderful would use again
By P. Healy
5/5Excellent very good service.
By J. Bull
5/5Great
About
HiFix offers one of the UK’s largest ranges of quality Hi-Fi and Home Cinema products at low prices. Enjoy next working day delivery by ordering before 2:00 pm online or via phone, backed by our price promise guarantee. With over 30 years of expertise, we provide support and advice. Contact us at 02476 631 707 or [email protected]. We stock over 100 top brands, including Bose, Denon, and Yamaha. Our range includes speakers, headphones, turntables, amplifiers, and Home Cinema receivers.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Hi Fi Excellence Ltd
Address
Unit 2 Binns Close, Coventry, West Midlands, CV4 9TB, United Kingdom, GB
Company Number
02540830
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund