Homecare Essentials is dedicated to providing you with excellent customer service. Homecare Essentials has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Homecare Essentials Ltd
Paddock view offices, 10a Denton village, Peterborough, Cambridgeshire, PE7 3SD, United Kingdom, GB
GB946046416
08087433
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By A. Harrison
5/5Fast delivery great seller great communication
By B. Taylor
5/5Seller was ok
By J. CUMMINGS
5/5Very quick delivery and packed well
Highly recommend seller
By M. Anderson
5/5Fantastic product.
By B. Cookson
5/5Brilliant
By J. Ferguson
5/5Very easy to order and quick delivery
By A. Brazier
5/5Delivered on time and we'll packaged
By F. Norman
5/5Recommend Homecare Essentials for their quick return of the Flying Insect Killer, also packaging was excellent. Many thanks to the Company and Staff.
By S. Shah
4/5Very good experience
By A. Frost
4/5Very good both on time thanks.