Homecare Essentials is dedicated to providing you with excellent customer service. Homecare Essentials has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Homecare Essentials Ltd
Paddock view offices, 10a Denton village, Peterborough, Cambridgeshire, PE7 3SD, United Kingdom, GB
GB946046416
08087433
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By P. Wilson
5/5The seller's service was excellent, and I received the item within a few days
By S. Godfrey
5/5Excellent service, prompt dispatch and perfect packaging.
By R. Dredge
5/5Great service from the seller. Very well packaged as well.
By L. Baker
5/5The stitch ripper arrived quickly and well packaged. Good seller.
By J. McIntyre
5/5Effective,efficient and more than satisfactory service. Will be using them more free from now on.
By R. Dredge
5/5Excellent service from the seller. I've never seen a tin of paint so well packaged.
By anonymous
5/5Straightforward transaction. Product came well packaged.
By S. Ward
5/5The item was dispatched the next day and delivery the following day. Very fast and secure packaging.
By t. robertson
4/5Delivery on time
By S. Dunn
4/5Tracking was provided