HOUSE OF QT
About
House of QT – Signature of Sophistication House of QT is a premier lifestyle and e-commerce brand in the UK, UAE, and Pakistan, offering luxury perfumes, premium home textiles, and stylish women’s bags. We provide authentic products, exceptional service, and a seamless shopping experience across Amazon, eBay, TikTok Shop, and our official websites. Beyond lifestyle, we also specialize in real estate investment, IT solutions, and eco-friendly recycling services, combining luxury, innovation, and sustainability under one trusted brand.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
QT Express Ltd
Address
10, NEVIN AVENUE, CHEADLE, MANCHESTER, STOCKPORT, SK8 6BZ, United Kingdom, GB
Company Number
15538976
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from HOUSE OF QT
By U. Tony-Usidamen
5/5Very good and timely delivery. Would recommend.
By T. Brown
5/5Excellent service and delivered two days earlier than their first estimate.
By M. Everett
5/5Superb...as described.... Quick delivery.
By E. Bucknall
5/5Slight delay on delivery but no concerns as had tracking ref and link will use supplier again
By T. Reid
5/5service excellent, quick delivery and product was well packed too
By H. Smith
4/5Excellent