Featured reviews from Imperial Rooms
By L. Sweeney
5/5well package on time was vacuum packed so needs a couple of days to get creases ... Read more
By D. Cochrane
5/5Excellent service. Arrived promptly and very well packaged.
By s. sear
5/5Excellent service and good value for the money
By I. Olagbemisoye
5/5Lovely and timely service
By B. Walker
5/5Nice item , good price , quick delivery , thank you ….
By S. Yasin
5/5It was amazing
By J. Gonzalez Chavez
5/5Very fast delivery, the packaging was excellent.
By S. Wilson
4/5Great
By L. Carroll
4/5Excellent.
About
We have been trading for over 15 years in shops, through wholesale and now online. We have a reputation for great service, value and high quality products for linens, bedding, curtains, bathroom goods and other household accessories. We are passionate about providing the best customer service, quality and value for money, trading from 2 London warehouses. We also supply hotels, guest houses, care homes, schools, health services and universities. We place a premium on customer service and quality and endeavor to maintain the best prices in household linen both in store and online.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Imperial Homeware London Ltd
Address
IMPERIAL HOMEWARE LONDON LTD, 269 Wellington Road, UNIT 1 , Manthar Estate, Handsworth, Birmingham, West Midlands, B20 2QQ, United Kingdom, GB
VAT Number
GB233613629
Company Number
09112691
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
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OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
