IndustraCare

IndustraCare is a Health, Safety & Medical provider, also providing an ever growing range of traffic and facilities solutions, based in County Durham. At IndustraCare our primary goal is to deliver the highest quality products at a price which ensures our customers are receiving the best possible value. We welcome customers of all sizes, including industry, government and consumer, as such no matter the size of the order you will receive the same, high quality service. Our vast range of products is not only constantly growing, we’re working hard to ensure our on-hand stock levels are growing to ensure you can order the quantity you need, when you need it. If however you do require more stock that we have, we will always do our best to accommodate.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

INDUSTRACARE LIMITED

64a Newgate Street, Bishop Auckland, Co Durham, United Kingdom, GB

9124713

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund