isleofly
About
isleofly is dedicated to providing you with excellent customer service. isleofly has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Isle Of Wight Jobs Limited
Address
Unit 1 Enterprise Court, Nicholson Road, Ryde, Isle Of Wight, PO33 1BD, United Kingdom, GB
Company Number
08531702
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from isleofly
By J. Martino
5/5Item was well packed delivered on time im very happy with my purchase
By C. Gurney
5/5Seller was very helpful when the tracking was invalid. The item arrived quickly. The seller was friendly and fast at replying.
Much Appreciated
By C. CUNNINGHAM
5/5Excellent service
By M. Danks
5/5Excellent
By K. HARTLEY
5/5Box arrived in good condition, securely wrapped, and arrived on time.
By T. Beresford
5/5Product came as described, in all its original packaging. Plus it came wrapped in bubble wrap and then packed again in a padded bag. Very pleased.
All isleofly reviews
Much Appreciated
I ordered a controller that was supposed to be new. It came with the box having what look like a plate ring and food stains over it with the seal taped down with sellotape. Clearly not a new item but sold as new. I got a partial refund as i didn't have time to order a new 1 for my daughters birthday present.
Shocking seller, AVOID AVOID AVOID.
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