Itucci Ltd
About
Modern and stylish lifestyle products for the home.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Itucci Ltd
Address
8 Maylan Road, Earlstrees Industrial Estate, Corby, Northamptonshire, NN17 4DR, United Kingdom, GB
Company Number
12033763
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Itucci Ltd
By A. Hardy
5/5Excellent service throughout purchase, good value for money and delivery before expected date.
By A. Grieve
5/5Quick and efficient ! No worries at all thanks !
By E. Checmanowska
5/5The best. Unfortunately one canister came broken..but it was replaced in 2 days with no problems at all.Thank you for that by the way.Excelent service
By J. Rodaway
5/5I had no need to contact seller as I had no issues with purchase and delivery.
By M. Elliott
5/5Excellent customer service. Thank you.
By C. Savory
5/5Great service and delivery, absolutely no problems and would order again from this seller.
By L. Sheppard
5/5Excellent response with fast det
By J. Hall
5/5The sellers service was great well packaged and delivered in good time.
By C. Fathy
5/5The original package still hadn't arrived 2 weeks after ordering so I contacted the seller who was so apologetic and immediately sent out a new order which came... Read more
All Itucci Ltd reviews
- Previous
- 1
- 2
- Next