Jack's Warehouse

<p>We are dedicated to providing you with excellent customer service.</p> <p>GDPR</p> <p>We take the protection of our customer’s data seriously. And will only use it for the purposes of fulfilling the order. This means that we need to pass on the data to our couriers and sometimes 3rd party suppliers in the event that we have to source elsewhere and to ensure we do not go out of stock and can meet the quick expectations of our customers. The only information we share is; Name, Address & Postcode. Your data will not be used for mailing purposes or exploited in any way. Our customers can at any time ask us for the data that we hold on them. By purchasing an item from us, you therefore agree that we can use your data as described above to enable us to fulfill our contractual obligations.</p> <p>Intellectual Property Disclaimer</p> <p>We sell authentic products that are purchased from reputable sources. We strive not to infringe the intellectual property rights of those who create the products listed in our catalog.</p> <p>Please contact us via the seller link if you believe that any items listed in our catalogue violate your intellectual property for any reason.</p> <p>As per our policy, we remove any allegedly infringing products from our catalogue while we investigate any intellectual property issues that have been brought to our attention.</p> <p>To help us remove any items related to your allegations during our investigation, please provide the listing information for any items in our catalogue of which are affected along with detailed information regarding the intellectual property you believe is being infringed upon.</p> <p>Please also provide direct contact information for the person who is responsible for the resolution of your claim.</p>

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

BEEGREEEEN LIMITED

The Old Court House, Clark Street,, Morecambe, Lancashire, LA4 5HR, United Kingdom, GB

GB366126691

12624175

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund