Jardinopia Ltd

Jardinopia is a young but multi award-winning UK based designer and manufacturer of home and garden gift products. We offer innovative new designs and ideas for practical and utilitarian products, focussing on animal, wildlife and bird themes in particular. Four years after forming, we now have 400+ products to offer and have customers in 28 countries. All of our products are designed in house and sourced in an ethical and sustainable manner. Jardinopia have recently teamed up with both The Walt Disney Company and Penguin Random House (Beatrix Potter and Peter Rabbit) to significantly expand the range of licensed products we offer, following our initial success with Aardman Studios' Wallace and Gromit and Shaun the Sheep, and our Beatrix Potter pot accessory ranges. Jardinopia's new product will now include lighting, pots and planters, garden wear and tools, Grow Your Own kits and much more - for release in Autumn 2021. We give a portion of our profits to causes close to our hearts.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Jardinopia Ltd

Jardinopia Ltd, Unit 31-32 Oakland Drive, Martock Business Park, Martock , Somerset, TA12 6HB, United Kingdom, GB

10282563

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund