KAL'S ECOMMERCE LTD
About
<p>KAL'S ECOMMERCE LTD is dedicated to providing you with excellent customer service.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
KAL'S ECOMMERCE LTD
Address
21 MENTOR STREET, MANCHESTER, M13 0QW, United Kingdom, GB
Company Number
13116765
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from KAL'S ECOMMERCE LTD
By b. gill
5/5Brilliant seller, arrived well before first estimate, and product is precisely as described, thank you
By L. Ferguson
5/5Excellent service and fast delivery
By D. Roach
5/5I didn’t have to contact the seller over anything but I was kept up to date with the delivery by them received messages from them so that was good.
By C. Prior
5/5Another genuine seller, kept up to date with delivery thank you
By M. Smith
5/5Great!
By e. PARKHOUSE
5/5Well packaged and delivered on time
By P. Thorn
5/5Great product at a fabulous price and this seller's service is 5 Stars...i will be buying again...Thank you so much.
By A. Mahmoud
4/5Very good
By N. Scott
4/5Everything good, except onbuy did not send me a tracking code. I had to contact customer services, but they did supply the code in around 15 minutes.
All KAL'S ECOMMERCE LTD reviews
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