Ken&Bill LTD

Ken&Bill LTD is dedicated to providing you with excellent customer service. Ken&Bill LTD has been verified by OnBuy so you can shop with confidence.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Shenzhen Pengtuo Technology Co. LTD

Room 212, No. 1 Factory Building, Longcheng Industrial Park, Huanggekeng Community, Longcheng Street, Longgang District, Shenzhen, 518000, China, CN

91440300MA5FDLUW0J

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How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn’t arrive
• Your order isn’t as described
• Your order arrived damaged or faulty
• There’s an issue with your refund