kiss of dragon
About
kiss of dragon is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
KISS OF THE DRAGON LTD
Address
WANDLE HOUSE.10 RIVERSIDE DRIVE, MITCHAM, Mainland UK, CR4 4BU, United Kingdom, GB
Company Number
14902139
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from kiss of dragon
By M. Quince
5/5Item never came
By R. Khan
5/5Seller make it in proper way
By D. Wilson
5/5What can I say? My dog seems to like it and it’s actually arrived now so that’s really good. There’s nothing else I can really say. I said it seems to hel... Read more
By L. Manly
5/5Well packed on delivery
By R. Sowden
4/5Utter rubbish. No packaging, do not get scammed by this
All kiss of dragon reviews
When contacted, the seller asked me to withdraw my case and promised delivery within 2–3 days, but failed to provide any proof of dispatch or valid tracking details when requested.
This lack of transparency raises serious doubts about whether the item was ever sent. Based on my experience and similar feedback from others, I strongly advise caution when dealing with this seller.
- Previous
- 1
- 2
- 3
- Next