30 Day Money-Back Guarantee We want you to be fully satisfied with every item that you purchase from Eniva Health. If you are not satisfied with an item that you have paid for during a one-time purchase, you may return the item within 30 days from the order date for a full refund or credit of the purchase price, less any shipping and restocking fees. You are responsible for any shipping fees to return the product The item must be returned, unused, in good condition, in original bottles, and with all paperwork and accessories to ensure full credit. Our money-back guarantee policies do not apply to items that may be received as a free gift or free bonus item. Free gifts or bonus items are eligible for exchange if damaged upon receipt.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Putian City Licheng District Kou Yi Clothing Firm
No. 16, Xiaban Village New Street, Xindu Town, Licheng District, Putian, Fujian Province, 351100, China, CN
92350304MA32HBBN55
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By h. mepani
5/5delivery on time
By H. rasheed
5/5the sellers service was excellent
By L. Pickering
5/5Arrived quicker than expected
By H. Jackson
5/5No problem. Arrived safely
By L. Jenkins
5/5The package was well wrapped and delivered on time.
By S. Pickering
5/5Superb - thank you
By G. Roberts
4/5Deliverd on time.