Kou Yi Clothing Firm

30 Day Money-Back Guarantee We want you to be fully satisfied with every item that you purchase from Eniva Health. If you are not satisfied with an item that you have paid for during a one-time purchase, you may return the item within 30 days from the order date for a full refund or credit of the purchase price, less any shipping and restocking fees. You are responsible for any shipping fees to return the product The item must be returned, unused, in good condition, in original bottles, and with all paperwork and accessories to ensure full credit. Our money-back guarantee policies do not apply to items that may be received as a free gift or free bonus item. Free gifts or bonus items are eligible for exchange if damaged upon receipt.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Putian City Licheng District Kou Yi Clothing Firm

No. 16, Xiaban Village New Street, Xindu Town, Licheng District, Putian, Fujian Province, 351100, China, CN

92350304MA32HBBN55

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund