Lanquan Home is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Guangzhou Lanquan Household Electrical Appliance
Room 101, No.16, Hongmian Road, Jinkeng Guangxing, Nancun Town, Panyu District, Guangzhou City, Guangdong, 511442, China, CN
GB297727345
914401136640374713
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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By D. Chapman
5/5Execelent serive
By M. Samuel
5/5The seller’s service was excellent, great communication and the items were beautifully presented and well-packaged, many thanks
By J. Robertson
5/5Well packed in a tidy box but alas arrived late
By G. Jones
5/5Yeah I was well happy with my products they were delivered exactly the date that was sent to me and I was kept informed all the way of the delivery process
By K. Sanyang
4/5Good
By C. Ferguson
4/5Sellers service was great , very efficient